Privacy Policy

Last updated: January 12, 2025

Introduction

SafeTeam, LLC ("SafeTeam," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. By using SafeTeam, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name, email address, and phone number
  • Organization or team affiliation
  • Profile information and photos
  • Payment and billing information
  • Communications and messages sent through the platform

Usage Information

We automatically collect certain information about your device and how you interact with our platform:

  • Device information (IP address, browser type, OS)
  • Usage data (pages visited, features used, time spent)
  • Log data and analytics
  • Cookies and similar tracking technologies

Information from Minors

SafeTeam is designed to protect minors. When minors use our platform, we collect only the minimum necessary information and ensure all communications are monitored and logged for safety compliance. Parents and guardians have access to their child's activity on the platform.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, and security alerts
  • Respond to your comments, questions, and support requests
  • Monitor and analyze trends, usage, and activities for safety and compliance
  • Detect, prevent, and address fraud and security issues
  • Comply with legal obligations, including SafeSport and child protection requirements

Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Within Your Organization: Information is shared with coaches, administrators, and moderators within your team or organization
  • With Parents/Guardians: Parents have access to their child's communications and activities
  • Service Providers: With third-party vendors who perform services on our behalf
  • Legal Requirements: When required by law or to protect rights and safety
  • Business Transfers: In connection with a merger, sale, or acquisition

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Communication logs and safety-related information may be retained for extended periods to ensure compliance with SafeSport and other regulatory requirements.

Your Rights and Choices

You have the following rights regarding your information:

  • Access and review your personal information
  • Correct inaccurate information
  • Request deletion of your information (subject to retention requirements)
  • Object to or restrict certain processing activities
  • Export your data in a portable format
  • Opt out of marketing communications

To exercise these rights, please contact us at privacy@safeteam.io

Children's Privacy

SafeTeam is designed with child safety as a priority. We comply with the Children's Online Privacy Protection Act (COPPA) and other applicable laws. We obtain verifiable parental consent before collecting information from children under 13. Parents have the right to review, delete, and control their child's information. All communications involving minors are logged and monitored for safety.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings, but disabling them may affect functionality.

International Users

SafeTeam is based in the United States. By using our services, you consent to the transfer of your information to the U.S. and other countries where we operate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of SafeTeam after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@safeteam.io

Mail: SafeTeam, LLC
200 Central Ave
Osseo, MN 55369